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Responsibilities:
- Ensure team briefings are carried out before each service period
- Implement and ensure that Food Safety and Hygiene standards are met at all times
- Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
- Train and develop the team to deliver the food to a high standard
- Ensure readiness for service and that the pace is set for peak times
- Ensure that all food is presented for service in a timely manner and in correct sequence
- Deal with any customer returns of food in a timely manner
- Check and sign for all deliveries
- Ensure that outlet is stocked with adequate levels of inventory
- Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
- Control wastage
- Handle guests’ special requests and complaints
- Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
- Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
- Assist your superior in Implementing and developing of training programs
- Perform miscellaneous job-related duties as assigned
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