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Assist the restaurant manager in overseeing daily operations, including staff management, customer service, and inventory control.
Collaborate with the restaurant manager to create and maintain a positive work environment, fostering teamwork and employee morale.
Conduct regular staff meetings to communicate updates, address concerns, and solicit feedback from team members.
Assist in recruiting, hiring, and training new restaurant staff, ensuring they are properly onboarded and aligned with the restaurant's values and standards.
Assist in creating and updating standard operating procedures (SOPs) to ensure consistency and efficiency in restaurant operations.
Act as a liaison between front-of-house and back-of-house staff to facilitate smooth communication and workflow.
Supervise and train restaurant staff, ensuring they adhere to company policies and maintain high service standards.
Handle customer inquiries, feedback, and complaints in a professional and timely manner to ensure customer satisfaction.
Assist in the implementation of new technology or systems to improve restaurant operations and guest experience.
Assist in developing and implementing strategies to increase restaurant sales and profitability.
Assist in developing and executing marketing and promotional strategies to attract and retain customers.
Handle administrative tasks such as payroll processing, inventory management, and financial reporting.
Monitor inventory levels and order supplies as needed to ensure smooth operation of the restaurant.
Assist in scheduling staff shifts and managing payroll to optimize labor costs and ensure adequate coverage.
Ensure compliance with health and safety regulations and maintain a clean and sanitary restaurant environment.
Conduct regular inspections of the restaurant premises to identify maintenance needs and ensure compliance with cleanliness standards.
Assist in conducting performance evaluations for staff and providing feedback for improvement.
Collaborate with the restaurant manager to develop and execute marketing initiatives and promotional activities.
Assist in budgeting and financial management, including monitoring expenses and revenue targets.
Stay informed about industry trends, competitor activities, and customer preferences, providing insights to inform decision-making and strategic planning.
协助餐厅经理监督日常运营,包括员工管理、客户服务和库存控制。
与餐厅经理合作,创建并维护积极的工作环境,促进团队合作和员工士气。
定期召开员工会议,传达更新信息,解决问题,并征求团队成员的反馈意见。
协助招聘、雇佣和培训新的餐厅员工,确保他们得到适当的引导,并与餐厅的价值观和标准保持一致。
协助创建和更新标准操作程序(SOP),以确保餐厅运营的一致性和效率。
充当前台和后台员工之间的联络人,促进顺畅的沟通和工作流程。
监督和培训餐厅员工,确保他们遵守公司政策并保持高水准的服务标准。
以专业及时的方式处理客户的询问、反馈和投诉,以确保客户满意度。
协助实施新技术或系统,以改善餐厅运营和客人体验。
协助制定并实施增加餐厅销售和盈利能力的策略。
协助制定并执行吸引和留住客户的营销和推广策略。
处理薪资处理、库存管理和财务报告等行政任务。
监控库存水平,并根据需要订购供应品,以确保餐厅的顺畅运营。
协助安排员工轮班和管理薪资,以优化劳动成本并确保足够的覆盖率。
确保符合健康和安全法规,并保持餐厅环境的清洁和卫生。
定期检查餐厅场所,识别维护需求,并确保符合清洁标准。
协助进行员工绩效评估,并提供改进意见。
与餐厅经理合作制定并执行营销计划和促销活动。
协助预算编制和财务管理,包括监控支出和收入目标。
保持对行业趋势、竞争对手活动和客户偏好的了解,提供见解以支持决策和战略规划。
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Evening, Morning, Afternoon
- Tuesday: Evening, Morning, Afternoon
- Wednesday: Evening, Morning, Afternoon
- Thursday: Evening, Morning, Afternoon
- Friday: Evening, Morning, Afternoon
- Saturday: Evening, Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,800 - $3,500 per month