Chief of Staff and Client Strategy Head – JANA & AS Markets Sales

Team Overview:

As part of the Markets Chief Business Office (CBO), the Sales Business Execution & Development team is responsible for supporting the Sales Franchise (Financial & Corporate) to drive revenue & returns and increase productivity.

Job Description:

The Chief of Staff and Client Strategy Head will report into the Head of Sales for JANA & AS Markets, supporting strategic efforts and day-to-day business operations, and to Global Head of Sales Business Execution

Key Responsibilities:

• Coordinate and manage Sales leadership engagement, ensuring effective collaboration & performance
• Help align people and organization with the broader Sales strategy
• Represent JANA & AS Markets Sales priorities and agenda when liaising with Senior Management and business partners across Citi
• Support Head of JANA & AS Markets Sales in preparing for presentations and internal/external meetings, ensuring they are equipped with the necessary materials and key talking points
• Establish / drive key strategic priorities for the client franchise and execute upon initiatives focused on delivering accretive outcomes in terms of revenue, cross-sell, wallet share, returns, client experience and sales productivity
• Identify and prioritize client opportunities by aggregating and analyzing key metrics (e.g., competitive positioning & opportunity, client profitability & returns, client experience, and client feedback)
• Lead efforts around client prioritization and the value proposition/offering; ensure proper engagement from and socialization with relevant parties to ensure optimal deployment, delivery, and monetization
• Collaborate closely with other teams across the Sales Business Execution Organization (e.g., Client Insight, Client Experience, Client Management, Client Facilitation) and deliver on shared priorities
• Client Management Team would report into this position

Qualifications:

• 10+ years of relevant experience
• Track record of exceptional performance with demonstrated success in relevant role(s)
• Prior experience at a top tier bank / consulting firm, with a background in strategy, business development, client management or the front office
• Exceptional communication skills, both verbal and written
• Strong interpersonal skills; highly organized; close attention to detail
• Adeptness at quickly synthesizing and distilling complex information into clear insights
• Ability to work effectively in a cross-functional organization
• Proficiency in all Microsoft Office applications

Education:

• Bachelor’s/University degree a must; Master’s / MBA a plus

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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