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Sales Consultant

Salary undisclosed


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Job Responsibilities:

• Deliver excellent customer service and achieve monthly sales KPIs

• Conduct sales appointments with brides; engage with customers to determine their needs and provide appropriate gown/package recommendations

• Work with seamstresses to fit customers and ensure that gowns fit them as required

• Work with managers to resolve product or service problems by clarifying the customer's complaint; determining the root cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure satisfactory resolution

• Respond to all customer emails, messages and calls in a professional and timely manner, and ensure all customer requests are properly documented and acted upon

• Handle all other administrative and operational duties as and when required

Job Requirements:

• Positive attitude and mind-set

• Strong team-player in a sales environment

• Min 2 years of work experience in a customer service/front-end sales capacity, preferably from hospitality or other service industries

• Must possess excellent communication and problem-solving skills

• Keen eye for fashion and styling

• Min degree or diploma in any discipline

• Able to multi-task and perform under pressure

• Meticulous by nature and fast learner

Other Information:

• CBD work location

• 5 day work week (Tuesdays to Saturdays)

• Fixed + comms salary structure


Summary of role requirements:
  • Looking for candidates available to work:
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $4,500 - $8,000 per month