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URGENT HIRING- IT SERVICE SUPPORT

Salary undisclosed

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Job Description & Requirements
  • Perform end user IT Support
  • Perform troubleshooting for client platform related problems
  • Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
  • investigate & provide temporary &/or permanent resolution of incidents escalated
  • Liaise with support vendors for maintenance, support or issues resolution
  • Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
  • Any ad-hoc duties assigned / required.