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Trainee Customer Service (Airport)

Salary undisclosed

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Trainee Customer Service Officer (No experience needed)

  • Work Week & Shift: 6 days, rotating shift
  • Location: Changi airport

Salary package:

  • Basic start from $2,500
  • Shift allowance and OT (before probation, avg $200. After probation avg $200-$500 after confirmation

Benefits:

  • $5000 joining bonus
  • AWS and Performance Bonus (2-3 months)
  • AL 12, MC 14
  • Staff transport will be provided for candidates working beyond midnight.

Job Responsibilities:

Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

Requirement:

  • Posses diploma certificate or experienced in customer service industry
  • Good command of written and spoken English

Job Type: Full-time

Pay: $3,000.00 - $3,300.00 per month

Schedule:

  • Day shift
  • Early shift
  • Late shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Signing bonus

Education:

  • Local Polytechnic Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person