Part-time Healthcare Customer Service
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Duration: 1 year
Location: Dhoby Ghaut/ Westgate/ Woodlands
Working Hours: Monday - Sunday (Any 3 days) 9am to 6pm/ 1130am to 9pm
*Must be flexible to work on shift
Responsibilities:
Blood Donor Registration
- Verify donor identity and particulars Register donors in the Blood Bank Computer System
- Ensure donor eligibility and check for outstanding deferrals
- Verify and affix correct donor details on printed labels
- Issue queue tickets for registered donors
Quantitative Haemoglobin (Hb)
- Estimation and Weight Taking
- Verify donor registration and weigh the donor
- Perform Hb testing and record readings
- Provide explanation and advice if donor does not meet Hb criteria
- Perform maintenance of Hb measuring meters and weighing scales
Donor Care
- Handle donor enquiries
- Assist donors in booking appointments
- Print and prepare DHAQ forms
- Issue and track car park redemption tickets
Donor Linking
- Accurately enter phlebotomy and blood collection results
- Check system entries against the number of blood units collected
- Securely store all DHAQ forms at the end of the session
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