Epicareer Might not Working Properly
Learn More

IT Support Intern

Salary undisclosed

Apply on


Original
Simplified

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

IT support Intern

Responsibilities

  • Manage and deliver IT services to ensure users’ systems are functioning to support their daily operation works.
  • Manage IT assets, software licenses, maintenance and inventory list.
  • Perform HW replacement - laptop battery, RAM change and Hard-disk change etc.
    Install, support, and maintain hardware and software IT infrastructure such as a printer, CCTV, Biometric access, Face Recognise Terminator, Wi-Fi controllers, IP and Cloud telephony system.
  • Support in Ad-hoc IT project deployment (migration, setting up new anti-virus software, change of equipment, server patching etc)
  • Troubleshooting and rectification of helpdesk tickets from start to resolve.
  • Engage with low-complexity IT vendors, negotiate pricing, request for quotation, manage and monitor IT vendor performance and delivery schedule
  • Offer technical support to company staff and troubleshoot computer problems
  • Other duties as assigned.

Requirements

  • Good working knowledge in IT hardware and administration support for Microsoft Windows & Mac OS environment.
  • Good working knowledge in Microsoft Technologies (Windows 10, Office 365, Windows Server OS, SharePoint, Office Suite)
  • Willing to learn and independent.
  • Basic Network knowledge.
  • Basic Server setup knowledge.
  • Able to work under pressure.
  • Strong analytical and problem-solving skills

Education & Experience

  • Good communication and project management skills.
  • Able to work effectively in a complex (matrix) environment
  • Must be comfortable talking to people at all levels

Pre-Requisites :

Are you game?

Similar Jobs

1d ago

Retail Design Intern
Razer (Asia-Pacific) Pte. Ltd

Internship, onsite, onsite

Salary undisclosed

1d ago

Internship, remote, remote

Salary undisclosed