URGENT HIRING | Customer Service Receptionist
$ 3,000 - $ 3,000 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Responsibilities:
* Front Desk Operations: Greet visitors, clients, and vendors with a positive, helpful attitude.
* Customer Service Support: Address customer inquiries, provide information about products and services, and resolve basic issues or escalate them as necessary.
* Maintain Reception Area: Keep the reception area clean, organized, and presentable at all times.
* Inventory Inspection and Proper Placement:
- Verify on-site items against the previous day's inventory.
- Ensure all items are in their designated locations.
- Complete the inventory log for the respective shift.
* Customers' Shipment Summary:
- Clearly explain the shipping process and available product types.
- Simplify pricing explanations using price lists available.
* Receive of Package Process: Inspect the package during unboxing and repack it in the customer's presence.
* Marketing Campaign Promotion
* Material Requisition and Replenishment:
- Replenishment Request: Assess daily replenishment needs from inventory checks and email request for approval.
- Replenishment Arrival Confirmation: Verify the delivery of materials requested the previous day and track their arrival.
-------------------------
Requirements:
Experience: Service / Retail experienced. Fresh grad are welcome to apply too.
Communication Skills: Excellent verbal and written communication skills with a polite, professional phone and email manner. Bilingual will be an advantage.
Customer Service Skills: Friendly, approachable, and dedicated to providing a high level of service.
Organizational Skills: Strong time-management skills with the ability to multitask in a fast-paced environment.
Computer Proficiency: Comfortable with Microsoft Office Suite (Word, Excel, Outlook) and experience with phone and scheduling systems.
Problem-Solving Abilities: Able to handle customer complaints or issues in a calm, solutions-focused manner.
* Front Desk Operations: Greet visitors, clients, and vendors with a positive, helpful attitude.
* Customer Service Support: Address customer inquiries, provide information about products and services, and resolve basic issues or escalate them as necessary.
* Maintain Reception Area: Keep the reception area clean, organized, and presentable at all times.
* Inventory Inspection and Proper Placement:
- Verify on-site items against the previous day's inventory.
- Ensure all items are in their designated locations.
- Complete the inventory log for the respective shift.
* Customers' Shipment Summary:
- Clearly explain the shipping process and available product types.
- Simplify pricing explanations using price lists available.
* Receive of Package Process: Inspect the package during unboxing and repack it in the customer's presence.
* Marketing Campaign Promotion
* Material Requisition and Replenishment:
- Replenishment Request: Assess daily replenishment needs from inventory checks and email request for approval.
- Replenishment Arrival Confirmation: Verify the delivery of materials requested the previous day and track their arrival.
-------------------------
Requirements:
Experience: Service / Retail experienced. Fresh grad are welcome to apply too.
Communication Skills: Excellent verbal and written communication skills with a polite, professional phone and email manner. Bilingual will be an advantage.
Customer Service Skills: Friendly, approachable, and dedicated to providing a high level of service.
Organizational Skills: Strong time-management skills with the ability to multitask in a fast-paced environment.
Computer Proficiency: Comfortable with Microsoft Office Suite (Word, Excel, Outlook) and experience with phone and scheduling systems.
Problem-Solving Abilities: Able to handle customer complaints or issues in a calm, solutions-focused manner.
Similar Jobs
