Contract Customer Service Officer / Jurong (Sunview/ Jalan buroh ) / 5 days / up to $2200
$ 2,200 - $ 2,200 / Per Mon
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Contract Customer Service Officer / Jurong (Sunview / Jalan Buroh ) / 5 days /up to $2200
5 days
Location: Jurong (Sunview / Jalan Buroh )
Working hours :
8.30am to 6.00pm
Job Responsibilities:
Customer Service Support
Ensure customer’s orders are processed in a timely and accurately manner
Ensure reports are submitted on a timely to established customer’s schedules
Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
Liaise and update customer closely to resolve customer orders or shipments related issues
Others
Inventory Management for Customer’s WMS system
Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
Maintain and ensure safe keeping and traceability of relevant customer’s document / records
Achieve & maintain consistent KPI, make suggestions to improve when necessary
Additional functions as mandated by Management
QUALIFICATION AND EXPERIENCE
Preferably Diploma in Logistics or Business Admin
Candidate with relevant experience may apply
Customer Service Orientated and team player
Product and System knowledge & MS Office Skills
Singaporean only
Interested please contact Jason at wa.me/6581252211
EA License No: 07C5771
EA Personnel No: R2095710
EA Personnel Name: Goh Choon Seng ( Jason )
“This hiring is supported by NTUC’s e2i”
5 days
Location: Jurong (Sunview / Jalan Buroh )
Working hours :
8.30am to 6.00pm
Job Responsibilities:
Customer Service Support
Ensure customer’s orders are processed in a timely and accurately manner
Ensure reports are submitted on a timely to established customer’s schedules
Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
Liaise and update customer closely to resolve customer orders or shipments related issues
Others
Inventory Management for Customer’s WMS system
Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
Maintain and ensure safe keeping and traceability of relevant customer’s document / records
Achieve & maintain consistent KPI, make suggestions to improve when necessary
Additional functions as mandated by Management
QUALIFICATION AND EXPERIENCE
Preferably Diploma in Logistics or Business Admin
Candidate with relevant experience may apply
Customer Service Orientated and team player
Product and System knowledge & MS Office Skills
Singaporean only
Interested please contact Jason at wa.me/6581252211
EA License No: 07C5771
EA Personnel No: R2095710
EA Personnel Name: Goh Choon Seng ( Jason )
“This hiring is supported by NTUC’s e2i”
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