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Jobs or company...
G

Front Office Associate

$ 1,900 - $ 2,200 / Per Mon

Apply on

IndeedSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

KINN is Singapore’s first truly boutique capsule hotel, and a hospitality experience like no other. Housed in a unique Brutalist building, and with its delightful contrast of historical charm and pulsating nightlife, guests are in for a treat at KINN’s first ever outlet at South Bridge Road, with its fantastic location surrounded by historical sights and an electric nightlife.We are looking for Full-time/Part-Time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a enjoyable and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities:

  • Perform check in and check out duties in accordance to the Hotel’s P&P Standards
  • Update guest information into Hotel PMS system
  • Filing of guest registration cards into Guest In House folders for check in guest
  • Filing and storage of guest registration cards for check out guests
  • Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
  • Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
  • Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc.
  • Check pantries and topping up of pantry amenities
  • Preparing and sending of daily hotel reports to relevant parties nightly

Requirements:

  • Independent and adaptable
  • Self-confident and makes an effort to be well-groomed and tidy
  • Excellent communication and organizational skills
  • Fluency in English is a must.
  • Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
  • Commitment to work a 5 day work week including shifts and weekends.
  • Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
  • Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

We look forward to receiving your applications!

Job Types: Full-time, Part-time, Permanent

Pay: $1,900.00 - $2,200.00 per month

Benefits:

  • Food allowance

Schedule:

  • Day shift
  • Early shift
  • Shift system

Supplemental Pay:

  • Overtime pay

Work Location: In person

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