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Retail and E-Commerce Assistant (Part-time)

Salary undisclosed

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About Us: We are a dynamic and fast-growing online durian shop specializing in delivering high-quality durians to our customers through TikTok Shop. We are looking for a dedicated and enthusiastic E-commerce Assistant to join our team.

Key Responsibilities:

Order Packing:

  • Carefully pack durian orders to ensure freshness and quality upon delivery.
  • Label packages accurately and prepare them for delivery

Customer Service:

  • Respond to customer inquiries and resolve any issues related to orders and deliveries.
  • Provide excellent customer service to enhance customer satisfaction

E-commerce Support:

  • Assist in managing and updating product listings on Shopee, TikTok, and Shopify.
  • Assist in order printing occasionally

Requirements:

  • Strong attention to detail, hardworking and willing to learn
  • Good communication and customer service skills.
  • Ability to work efficiently in a fast-paced environment.

Experience:

  • No experience needed, training will be provided

Education:

  • Minimum Poly diploma and above

Benefits:

  • Friendly and casual work environment.
  • Casual dress code.
  • Dinner will be covered by company during peak e-commerce campaign seasons.
  • Flexible work schedule.

Working Hours:

1.30PM - 9.30PM

Minimum 2-3 days a week required, weekdays required.

Salary: $12/hr for first month, $13/hr for subsequent month

Pay: $12.00 - $13.00 per hour

Start Date: Mid Dec - Feb.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Afternoon, Evening
    • Tuesday: Afternoon, Evening
    • Wednesday: Afternoon, Evening
    • Thursday: Afternoon, Evening
    • Friday: Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role
  • Expected start date for role: 15 December 2024
  • Expected salary: $12 - $13 per hour