SM/AVP, Business Management and Operation Control, Private Banking (Contract)

Job Summary

• Assist Head of PB in providing general client servicing support to front office including new account opening/ account review, transactions documentation checking/filling, sales order checking, etc.
• Develop AML control strategies to optimize account opening and underwriting opportunities to support business growth, while ensuring an appropriate balance between risk and return.
• Implement operational management and internal control in business unit.
• Support management to formulate business plans and develop sales management reports and MIS to drive business growth.
• Provide backup support to other team members.

Job Responsibilities

• Implement AML Policy and the relevant procedures and guideline.
• Perform client due diligence on-boarding checks and review as defined by prevailing policies and guidelines which may also be regulatory, and liaise with Frontline, Compliance for smooth and timely account opening and review.
• To clear system generated name screening alerts or perform manual screening.
• Collaborate with front office and other stakeholders to supplement and improve relevant operating procedures to ensure full compliance with policies and regulatory.
• Implement risk management control policies and procedures in related to AML/FT risk, compliance risk, operational risk and credit risk, on day-to-day business activities.
• To perform management reporting and data analysis on key operational risk items.
• Ensure adequate training is provided to the related staff within Private Banking Department so that they could perform their functions at a professional level, in term of practices, compliance and operational standard.
• Ensure full compliance of operation manual, investment & insurance sales workflow, sales guideline to PB frontline.
• Support the front office on general banking transactions / sales order, ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.
• Provide regular quality checking and phone call monitoring.
• Processing/fulfillment and follow up with back office to ensure timely and accurate order processing.
• Conduct day-to-day monitoring on client’s credit position and guide RMs to take appropriate action in case of any excess or warning signals.
• To support other teams where necessary on various activities e.g. such as signature verification, information retrieval, etc.
• To collaborate with Hong Kong and/or Singapore RMs and Assistants and other stake holders to deliver consistent best experience to our clients.
• To proactively identify areas of improvement and suggest viable solutions.
• To participate in compliance/operation related projects as a content provider or a stakeholder.
• To ensure no repeat review findings by Compliance, Group Compliance, Internal or External Auditors.
• Assist and participate in projects; liaise with different departments to ensure projects are completed on a timely manner.
• Carry out administrative tasks and assist in other ad-hoc work.
• Comply with anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements

• Bachelor's degree in any Finance & Banking or equivalent fields.
• Minimum 5 years of relevant experience in banking in compliance, risk and operation management.
• At least 3 years of hands-on experience in the AML field (client onboarding review [including documentation], ongoing periodic client review, transactions monitoring) in a Private Bank and must be familiar with the MAS 626 requirements or other international AML/CFT standards.
• In depth understanding of risk management for private banking products, investment products and credit products & delivery channel.
• Familiar with relevant regulatory and statutory requirements.