Infrastructure Services IT Engineer

Join Our Team as an Infrastructure Services IT Engineer!

Ready to make a real impact? At Vopak, IT is at the heart of everything we do. With automation integral to our processes, a transition to the Cloud, a global rollout of standard services in a hybrid environment, and a high-performing Global IT team, there's never been a more thrilling time to join us!

Why Vopak?

Vopak Global IT provides cutting-edge services to all our business units worldwide. Our departments—Agile Services, Architecture & Design, Operational IT Delivery, and Data & Analytics—drive innovation, digitization, and optimization of our IT landscape.

About the Role

Join the Operational IT Delivery department in our Infrastructure Services team, based in Singapore, collaborate with a talented infrastructure team from Rotterdam and Colombia. Your mission is to build, maintain, and enhance our cloud-based environment, delivering fully automated infrastructure services to both internal teams and beyond. This is your chance to be part of a dynamic team pushing the boundaries of IT infrastructure.

Maintain and Execute changes, development and innovate IT services/solutions to improve Vopak’s IT landscape or propose new IT aspects based on market developments or demand wishes, in order to ensure continuous improvement of the use of IT services/solutions. The term IT services/solutions is defined broadly, including cloud and on-premise services/solutions/platforms.

Are You Up for the Challenge?

• Do you have the experience and drive to tackle new challenges head-on?

• Can you quickly adapt and master new technologies and systems?

• Are you ready to supercharge global services and take automation to the next level?

• Do you continuously seek improvements and new infrastructure solutions to fuel Vopak's digitization?

Key Responsibilities

• Acquisition and Implementation

• Advise and support corporate demand management in the acquisition and implementation of new services in regards to the IT landscape. Identify and evaluate potential solutions, ensure that requirements are met during development and support the implementation of IT

• Lifecycle Management

• Advise management on required upgrades of service components to guarantee continued support and required capacity to handle the expected load and volume of changes to keep the service aligned with changing business needs

• Service Coordination/product management

• Identify opportunities for service improvement. Acts as internal coordinator for the execution of service improvement plans

• Requirement specifications

• Formulate IT solutions/service requirements

• Architecture and design

• Contribute to enterprise architecture, start architectures and design or development of new services concerning the IT landscape. Contribute to standardisation and development of technical building blocks

• Development (coordination)

• Development of new and change of existing IT landscape (including coordination of 3rd party, and own development)

• Acceptance testing

• Ensure operational continuity and quality of deliverables of external suppliers through testing. Plan, organise and perform the functional acceptance test of new releases, including functional integration testing. Facilitate user acceptance testing of new releases by the business

• 2nd & 3rd level support

• Provide 2nd or 3rd level support on incidents and act as problem manager or SME for problems

What We're Looking For

An energetic IT Engineer who thrives in a complex cloud environment and loves tackling technical challenges in global business projects. You should have:

• At least 5 years of experience in virtual or (hybrid) cloud environments

• A minimum BSc in Information Technology or a related field

• Microsoft Certified Systems Engineer or equivalent education and experience

• A passion for continuous improvement and preventive controls to minimize disruptions

• Eagerness to explore new technologies and implement innovative solutions

• Experience working in a global IT team

• Excellent verbal and written communication skills in English

• Ability to speak and write in Mandarin will be an added advantage as you will be required to work with counterparts in China

Key Skills:

• Active Directory, Windows Server, Linux (preferred), scripting languages (e.g., Bash, PowerShell, Python), monitoring tools (Zabbix), Cloud (AWS), Nutanix, Microsoft Configuration Manager, and Veeam

What Do We Offer You?

• Working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance

• A market-based salary depending on your experience and knowledge and attractive bonuses

• Various growth opportunities

• Hybrid work arrangement

Ready to Join Us?

We are interested in learning more about you. To send your application, click the 'apply' button.

Learn more about careers in Vopak on our YouTube channel

This Job Description is not intended to be all-inclusive. The employee may cover other related duties to meet the ongoing organizational needs.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, religion/belief, sexual orientation or age.

Only shortlisted candidates will be notified.

The successful candidate will be awarded a local employment contract.