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Floor Manager

$ 3,500 - $ 3,500 / Per Mon

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Job Description:

Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
Create Inventory list at month end and maintain Work Schedule Record system data accurately
Maintain the smooth operation of stores through cooperation with other department
Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress

Job Requirement:

5 to 6 days work per week
Minimally 1 day off a week, 6 days off per month excluding public holidays
8 hours work per day, 1-hour break time
Able to work on weekends (Preferred)
Experienced as F&B Manager at least 2 years +
Hygiene certificate would be an advantage