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Customer Service Manager

$ 6,000 - $ 9,000 / month


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Responsibilities:

  • To maintain a professional, positive and empathetic attitude at all times
  • Provide professional and excellent customer support, encouraging customers to come back
  • To satisfactorily respond to customers’ demands and queries with excellence.
  • To gather and retain customer information
  • Communicate and coordinate with the team and management to ensure smooth operations
  • Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

  • Diploma or Bachelor’s Degree in relevant fields
  • Professional looking and well-groomed to the standards set
  • Proficient in customer service and communication skills
  • Ability to stay calm in any given situation
  • Possess digital literacy
  • 1-2 years of relevant customer service experience will be a plus
  • Prior experience in the beauty line preferred
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