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IT Executive

  • Full Time, onsite
  • DESAY SV AUTOMOTIVE SINGAPORE PTE. LTD.
  • Singapore, Singapore
$ 3,500 - $ 4,500 / month

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Job summary:

IT Support Engineer will need to provide IT support to global users located in different regions. This role involves troubleshooting, system management and coordination with overseas teams via remote support.

Duties/ Responsibilities:

  • Provide IT support for printers, software, mobile devices and Microsoft 365.
  • Coordinate with headquarter and overseas IT teams on technical issues.
  • Assist with system upgrades, security measures and user training.
  • Handle IT procurement and setup of laptops, accessories and printers.
  • Deploy new PCs, manager user accounts and track IT assets.
  • Oversees M365 admin, VPNs, and basic server tasks (e.g. backups. Security checks).
  • Create user guides and helpdesk materials.
  • Manage phones, CCTV, door access and IT projects.
  • Support global users remotely using remote support software.

Requirements:

  • Diploma/degree in IT or related field preferably with 5 years of IT support experience.
  • Bilingual in English and Mandarin (read and write) to liaise with different stakeholders and to translate documentation from Mandarin to English and vice versa.
  • Experience in supporting overseas users and familiar with remote support software.
  • Knowledge in server, M365 and VPN.
  • Able to thrive in dynamic work environment.
  • Team player with initiative, keen to learn with a can-do attitude.
  • Good communication, writing and problem-solving skills.

Job Types: Full-time, Permanent

Pay: $3,500.00 - $4,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Work Location: In person