Operation Administrator

Responsible for cargo documentation and payment tracking, laytime calculations and demurrage claims, counter party risk management. Key duties and responsibilities include:

• Issue and update cargo documentation, checking Charter Party’s and bills of lading
• Invoicing and follow up with cargo suppliers & receivers on settlements
• Perform laytime calculations for suppliers, receivers and shipowners, and issue and negotiate demurrage claims
• To respond counter proposals of demurrage claims as per sales and/or purchase contracts as well as Charter Party clauses, negotiate in the best interest of the company and settlement of demurrage claims in the most effective manner.
• Payment tracking for all counter party invoice payments
• Monitor and update internal customer database
• Monitor daily vessel movements and coordinate with shipowners and broker to ensure smooth vessel operation throughout entire voyage.
• Maintain relevant day-to-day databases.
• Work closely with multiple operators to deliver excellent customer service to counterparties.
• Handling of freight, demurrage, claims payments as per contractual agreements.
• Ensure voyage accounts are accurate and balanced.
• Managing and recovering outstanding funds from counterparts.
• Reconciling all counterparties’ accounts, including but not limited to Owners, Suppliers, Receivers, etc.

Requirements:

• Diploma or Degree in Maritime, Business, Accounts, or other related fields.
• Strong knowledge of Charter-Party, Sales Contract and/or previous working experience in a similar position.
• Good communication skills – spoken and written English.
• Strong analytical, problem-solving skills.
• Good interpersonal skills and ability to work well under tight deadlines.
• Proficiency in Microsoft Excel.