Senior Executive, Family Support

Job Responsibilities

• Provide and review comprehensive support for the overall well-being and holistic development of B20 low-income children at designated TERM (Targeted Enhanced Resource Model) centers.
• Establish and cultivate a positive and trust-based relationship with TERM families to foster a supportive and collaborative environment.
• Provide targeted support for at-risk families, which includes:
• Identify and prioritize TERM children and families based on monthly preschool attendance.
• Lead case conferences to collaboratively address challenges and develop tailored support plans.
• Conduct home visits to better understand the family and provide targeted assistance.
• Assist families in navigating and applying for relevant subsidies, financial assistance, and support programs.
• Link up families with relevant community resources.
• Develop, implement and review personalized intervention plans to address unique needs and challenges of each child.
• Role model best practices in collaborating with Principals, Teachers, and other Child Support Services (CSS) colleagues to align and integrate support efforts for TERM children and families.
• Facilitate linkages between the preschool centre and community partners to coordinate and reinforce delivery of attendance support where relevant.
• Lead in achieving TERM’s KPI for all supporting centers.
• Timely submission of required reports and maintain accurate updates on the prescribed case management systems
• Compile and narrate case stories which highlight the positive impact of the Child Support Model (CSM) on the lives of TERM children and families.
• Mentor and provide guidance to new FSEs (Family Support Executives)
• Undertake leadership responsibilities in projects assigned by the reporting officer.

Job Requirements

• Recognized diploma/degree in sociology, social work, psychology, early childhood education, or a related field.
• More than 4 years of relevant experience in a pre-school or social service sector, with demonstrated leadership capabilities.
• Passionate about supporting low income children and families.
• Strong leadership skills with the ability to work independently and collaboratively.
• Excellent communication skills in English
• Exercise discretion and uphold confidentiality standards in handling sensitive information.
• Proactive problem solver with a track record of achieving results.
• Ability to mentor and guide FSEs effectively.
• Strong analytical and decision-making abilities.