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Product Engineer

$ 4,000 - $ 5,000 / month


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JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

  • Prepare the technical manuals and documents to be used by Operations Team and Partners
  • Collaborate with R&D and other departments in expanding technical knowledge bases and references
  • Conduct internal User Acceptance Test (UAT) for all new products, functions or features
  • Conduct technical training to the Operations Team and Partners for new products, functions or features
  • Provide an adequate training and assessment to the Operations Team and Partners to ensure quality of work
  • Provide technical support to the Commercial Team and Partners for any Operations related topics
  • Consolidate the feedback from Operations Team and Partners on the necessary product improvement to share with R&D Team
  • Provide technical guidance to the Operations teams in performing respective tasks as needed
  • Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

  • Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
  • Proven relevant work experience of at least 2 years
  • Strong background in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
  • Proficiency in mechanical/electrical hardware installation, setup and troubleshooting
  • Proficiency in system/network installation, setup and troubleshooting
  • Proficiency in AutoCAD, ElcoCAD and any other design and planning software
  • Knowledgeable of LINUX (Ubuntu) System and software troubleshooting
  • Strong knowledge of equipment, tools and components used in the industry
  • Strong ability to read and interpret mechanical / electrical prints and other related technical documentation
  • Exceptional documentation and communication skills
  • Meticulous, organized and able to keep tight timelines with good communication skills
  • Proficiency in using computers and basic applications such as MS Word, Excel and Powerpoint
  • Ability to work independently and remain professional under pressure

ADDITIONAL REQUIREMENT

  • Willing to travel locally in a short notice
  • Comfortable to work overtime as needed
  • Willing to be deployed overseas as needed