IT Service Desk Engineer (12 Hours Shift) | OJT Provided
$ 2,700 - $ 2,700 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Responsibilities:
Be available to take calls.
Prompt response to queries via voicemail / email / fax.
Accurate assessment/ resolution of problems.
Provide first level support to troubleshoot and solve technical problems.
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
Coordination for employee user account administration, activation, changes, and terminations.
Receive and answer all users' IT service request calls.
Requirements:
Possesses minimum NITEC in any field
Basic understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
Possesses good communication skills
Benefits:
Annual Leave
Medical Leave
Insurance Coverage
Medical Coverage
Shift Allowance
Operational Excellence Award (Incentive)
Be available to take calls.
Prompt response to queries via voicemail / email / fax.
Accurate assessment/ resolution of problems.
Provide first level support to troubleshoot and solve technical problems.
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
Coordination for employee user account administration, activation, changes, and terminations.
Receive and answer all users' IT service request calls.
Requirements:
Possesses minimum NITEC in any field
Basic understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
Possesses good communication skills
Benefits:
Annual Leave
Medical Leave
Insurance Coverage
Medical Coverage
Shift Allowance
Operational Excellence Award (Incentive)
Similar Jobs