Human Resources Executive

Job Title: HR Executive

Reporting To: HR Manager

General Scope

HR Operations

• Provide administrative support to HR platforms / systems (Creating new joiner profiles, reconciling data changes, assisting with ad- hoc HRIS requests, work closely with vendors to ensure systems are effective, etc.) Experience with BIPO and SuccessFactors is a plus.
• Assist in the creation and submission of requisition forms, freelance/FTE contracts, policies, letters, and invoices.
• Maintain accurate HR records (p-filing) and conduct regular analysis of data using monthly and ad-hoc reports across various platforms and employee engagement metrics. Identify trends, patterns, and correlations to gain actionable insights.
• Assist in onboarding & off boarding processes.
• Prepare monthly payroll report for Singapore office.
• Manage work pass applications, renewals and etc.
• Participate in market surveys from government agencies (MOM, IRAS, CPF, WDA, and etc.)

Employee Relations/Engagement

• Drive a culture of engagement and inclusion by supporting employee engagement initiatives, activities and benefits, ensuring accurate and timely benefit disbursement to employees.
• Serve as the main point of contact for employees’ day-to-day inquiries related to HR systems, benefits, policies, and etc. ensuring that concerns or issues are addressed promptly. Identify any concerns and escalate them when necessary to ensure a positive work experience for all.
• Implement wellness programs that promote physical and mental health.
• Maintain corporate insurance (Medical, WIC, Business Travels, etc.)
• Facilitate, coordinate and support Learning & Development initiatives that enhances employees’ growth and skills. Continuously improve and measure the effectiveness of these initiatives through metrics.

Key Responsibilities

Stakeholder Management

• Understand the requirements of our business and stakeholders to establish and maintain relationships across the board
• Review projects against stakeholders’ ask
• Solutions oriented, drive improvement processes and cultivate a culture of continuous improvement

Strategy

• Understand the required skillsets and need areas across roles and functions in the agency
• Knowledge in local HR related policies / circulars and how the agency can leverage or apply them
• Understand industry trends and their impact on talent/HR and our businesses

People Management

• Day-to-day stakeholder management, maintaining regular contact to ensure communication flows effectively
• Strong time management and multitasking skills to competently lead, plan, and execute projects / minor events
• Know when matters needs to be flagged/escalated ahead of time to diffuse potential issues in consultation with supervisors
• Implement work processes to ensure smooth executions and delivery.

Communication

• Effective email writing skills with the ability to adapt the style and delivery based on the intended audience
• Able to articulate thoughts and ideas to others effectively
• Confidently contribute solutions during meetings and presentations
• Manage general internal and external communication amongst working team and stakeholders.

Job Specifications

Knowledge and Experiences Required

• 1-3 years relevant experience with a sound knowledge of either HR generalist tasks and / or agency processes
• Sound financial planning and budget management experience

Skills Required

• Excellent communication skills, able to tactfully tailor communication to suit different audiences and stakeholders.
• Excellent relationship management skills across departments and seniorities.
• Good negotiation skills to manage vendors and internal requests.
• Able to multi-task and track tasks accurately to provide holistic support across a range of Talent and HR duties.
• Comfortable working with Excel for data validation and analysis.
• Mac and Tech-savvy: Proficient in picking up and leveraging on new software, platforms, and digital tools.
• Avid problem solver, able to troubleshoot complex issues and provide adequate mitigations or solutions when necessary.