Executive, Case Management (Geylang East Nursing Home)
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COMPANY DESCRIPTION
NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic
RESPONSIBILITIES
You will assist the Medical Social Worker in assessing, evaluating, planning, coordinating resources and services for the continuity of care for the residents & collaborate with multidisciplinary health service professionals to develop care programs for timely treatment or recovery.
- Monitoring of Bed Occupancy Rate and meeting admission KPIs on a monthly basis
- Keeping track and managing the residents' data and information
- Ensuring proper filing of residents' data and information
- Applying financial schemes and monitoring the payouts for residents on a monthly basis
- Monitoring and ensuring that residents' Household Means-Test is renewed before expiration
- Preparing Medifund reports and documents to present to Medifund Committee
- Answering and addressing queries and concerns from residents and their next-of-kin
- Any other case management work as assigned
- Diploma in Nursing, Social Work or other related disciplines
- Minimum 1 year experience in community healthcare settings in Singapore
- Good knowledge of the geriatrics and community services
- Strong communication skills (oral and written)
- Proficiency in G Suite applications (e.g. Google mail, docs, sheets, slides, calendar)
