CUSTOMER SERVICE EXECUTIVE ($3000-$4000/AWS/VB)
$ 3,000 - $ 4,000 / month
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- Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
- Provide accurate and helpful information regarding products, services, pricing, and policies.
- Assist customers with placing orders, processing payments, and tracking order status.
- Coordinate with internal teams, including sales and logistics, to ensure timely order fulfillment.
- Address customer concerns, complaints, and service issues in a professional and empathetic manner.
- Investigate problems, escalate complex issues as needed, and follow up to ensure resolution.
- Develop a deep understanding of company products, features, and benefits to effectively assist customers.
- Educate customers on product usage, troubleshooting techniques, and maintenance procedures.
- NITEC /Degree /Diploma and above or equivalent.
- Minimum 3 years of relevant experience.
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
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- Salary Offer $3000-$4000
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