Assistant Director, Product Management
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
We are looking for an experienced Product Director/Assistant Director with deep knowledge and expertise in enterprise managed services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.
Responsibilities
- Lead, strategies and develop new growth engines in Managed Services.
- Mentor and develop a strong performance product management team.
- Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Services portfolio.
- Istablish and cultivate partnerships with key partners in Managed Services to deliver differentiated managed services with unique value propositions.
- Lead in product life cycle management.
- Lead and develop product GTM strategies, Roadmaps and determine market segmenting, targeting and positioning.
- Establish and enhance product processes in Managed Services’ Group of products and services to ensure the smooth delivery of these services.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Responsible for product profitability, service quality and customer experience.
- Optimize cost structure, product profitability and customer value.
- Develop Business Case and Market Analysis for the products and services.
- Develop, execute and monitor product processes are followed through by each stakeholder
- Product sales, pre-sales, engineering, operations, payment and billing enablement, training and certification.
- Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in Computer Science, Engineering or equivalent preferred with at least 10 years’ experience
- Proven track record of successfully developing and growing a portfolio of Managed Network, Security, Mobility, IoT and Edge Cloud Services.
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
- Demonstrated initiative and creativity/out of the box product development.
- Self-starter. Ability to work independently as well as part of a team.
- Good business acumen and leadership skills.
- Excellent written and verbal communication skills
