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- Contact Centre + Customer Facing role
- 3 rotating locations
- Mon - Fri + Half Sat
- Basic salary up to $3000 + PERM staff benefits
- Handle incoming and outgoing 1. calls, 2. instant messages, 3. SMS and 4. emails.
- Ensure all patients' queries, appointments and referral are professionally and timely managed
- According to clinic operating timing and doctors schedule, booking or rescheduling appointments based on caller's request
- Advise patients on insurance related matters, if applicable.
- Attend to patients at front counters for registration and payment
- medicine dispensing according to doctor's prescription
- Maintains confidentiality of all patient and client information
- Handle any other administrative matters
- Maintain cleanliness of clinic
- Min O Levels
- Resume required
- Clinic assistant experience highly advantageous
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