Admissions Assessment Assistant

Key accountability (Main purpose of this job):

Reporting to the Admissions Manager, this role will provide 360-degree administrative support to the Admissions Department and support excellent customer service to CIS families.

Responsibilities (Key areas of Responsibilities):

• Support excellent customer service and assistance to new and current families throughout all admissions processes.
• Support the Admissions Manager, including administering various types of assessments or observations of prospective students who need further review during the admissions process.
• Support the management of documents throughout the admissions process and work with the recruitment team to complete each student’s file as required.
• Support the monitoring and development of our Recruitment Agent program, when assigned.
• Assist in open houses, education fairs, marketing and school events, where required.
• Assist with student file administration, including withdrawals, student’s pass renewals/cancellations and supplemental contracts, when assigned.
• Assist with the preparation of internal and statutory audits.
• Work collaboratively and communicate effectively with relevant colleagues and other departments if and when support is required.
• Ensure all files, documentation and admissions work areas are neat and organised at all times.
• Take meeting minutes and assist with any other admin tasks assigned.
• Be proactive in the identification and deployment of any improvements in support to the school’s strategic plan.

Requirements:

• Minimum diploma in any discipline
• Able to multi-task and work in a fast paced multi-cultural environment
• Excellent organisational skills and meticulous attention to detail
• Excellent communication, customer service and interpersonal skills
• Ability to converse in Mandarin
• Independent, as well as team player, responsible and initiative
• Must be fully proficient in using Google Workspace
• Experience using data management systems