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ABOUT US
Matrixdock, a subsidiary of Matrixport, is a leading platform in the digital asset management space, specializing in Real World Asset (RWA) tokenization. We are pioneers in bringing traditional financial assets such as precious metals, US T-bills, and real estate onto the blockchain, providing innovative solutions to our global client base.
WHY JOIN US
At Matrixdock, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.
ABOUT THE ROLE
We are seeking an experienced and dynamic Operations Specialist to join our team. In this role, you will be responsible for overseeing and optimizing both business and product operations for our RWA business, including but not limited to Short-term US Tills Token (STBT) and other RWA products. You will work closely with cross-functional teams to ensure smooth daily operations, drive process improvements, and support the overall growth of Matrixdock.
We are seeking an experienced and dynamic Operations Specialist to join our team. In this role, you will be responsible for overseeing and optimizing both business and product operations for our RWA business, including but not limited to Short-term US Tills Token (STBT) and other RWA products. You will work closely with cross-functional teams to ensure smooth daily operations, drive process improvements, and support the overall growth of Matrixdock.
Responsibilities:
Business Operations:
- Manage day-to-day operations for the RWA business, ensuring efficient execution and delivery of products and services.
- Collaborate with finance, compliance, and legal teams to ensure all operations adhere to regulatory requirements and company policies.
- Analyze business performance data, identify trends, and recommend actionable insights to drive growth and efficiency.
- Assist in the development and implementation of operational strategies that align with the company's goals and objectives.
Product Operations:
- Work closely with product managers to support the lifecycle of RWA products, from ideation to launch and beyond.
- Ensure seamless integration and operation of product features, identifying and resolving any operational issues.
- Coordinate with technology teams to implement product enhancements, ensuring they meet operational requirements.
- Monitor product performance and customer feedback, using this information to suggest improvements and refinements.
Process Optimization:
- Identify opportunities for process improvements across both business and product operations, implementing solutions to enhance efficiency and scalability.
- Develop and maintain standard operating procedures (SOPs) for all operational activities.
- Lead or participate in cross-functional projects aimed at improving operational workflows and reducing bottlenecks.
Stakeholder Management:
- Act as a liaison between various functions, ensuring clear communication and alignment on operational priorities.
- Provide regular updates and reports to senior management on operational performance, challenges, and opportunities.
- Support the onboarding of new partners and clients, ensuring they receive a high standard of service and support.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 3-5 years of experience in operations, preferably within the financial services or technology sectors.
- Strong understanding of blockchain technology and digital assets, particularly in the context of RWA tokenization.
- Excellent analytical skills with the ability to interpret complex data and provide actionable insights.
- Strong project management skills with a proven ability to manage multiple priorities in a fast-paced environment.
- Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Highly organized with strong attention to detail and a proactive approach to problem-solving.
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