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Sales Support Coordinator / Customer Service

Salary undisclosed

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Responsibilities

  • Responsible for processing customer orders and providing day-to-day customer support.
  • Coordinate shipping arrangements with customers, forwarders, or respective service providers.
  • Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.
  • Attend to customers' inquiries and requests.
  • Liaise closely with customers and suppliers regarding shipment schedules and rescheduling.
  • Support sales team with the creation of quotation to customers.
  • Interact with customers to close sales.

Qualifications

  • Candidate must possess at least a Diploma
  • At least 2 years of working experience
  • Good communication skills in both English and Chinese
  • Able to liaise with customers in mandarin
  • Advanced knowledge of Excel, Outlook, and Word.