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Retail Support Officer (Office Hours/Contract)

$ 5,000 - $ 5,000 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Working hours: Office Hours, Mon - Fri 9AM - 6PM

Location: Changi Business Park

Employment Type: Contract - short-term till 14th Apr 2025

(subjected to renewable/convertible based on performance and business direction/changes).



Job Responsibilities:
• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Bank Acquisition Managers
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.



Job Qualifications:

At least 3 years in a bank/financial institution or/and at least 5 years if no bank experience
Customer service in banking industry and working knowledge relevant experience, practices and standards is preferred
Consistently demonstrates clear and concise written and verbal communication



We regret to inform that only shortlisted candidates will be notified.

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EA Personnel Name: Ling Kai Jin
EA Personnel No: R21103145
EA License No: 01C4394