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Medical Records Office Asst/Executive Asst

Salary undisclosed


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Simplified
Position: Medical Records Office Executive Assistant

Department: Support Services



Job Description:

The Medical Records Office Executive Assistant is part of the Medical Records Office (MRO) team in providing medical reports processing and medical records management services.



Job Responsibilities:

Process medical reports applications and manage enquiries from service channels which include phone, emails and face-to-face (walk-in)
Sort and scan medical records
Retrieval of physical records from store
Participate in department projects and will be activated to work on Saturdays for project duration of 2 to 3 years
Other work assignments by the department

Requirements:

Competency

Proficient in verbal and written communication skills
Good in the management of emails and drafting replies to external customers
Comfortable in communicating with internal and external customers through phone calls and face-to-face interactions



Educational and Professional Requirements

Diploma/A-level qualification or relevant work experience
Knowledge in Microsoft Office applications, such as Excel or Word
Comfortable in learning IT software applications such as NGEMR, SAP, Medical Records Management System (MRMS)
Ready to work on a yearly contract basis