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Quality Assurance Manager

Salary undisclosed

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Purpose: Oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.

Key Area of Responsibilities:

  • Responsible for manufacturing quality assurance including incoming quality, in-process quality, semi-finished product quality, and outgoing product quality.
  • Lead a team of inspectors and supervisors to ensure incoming materials met internal and customer specifications and requirements.
  • Drive incoming quality assurance process improvement in efficiency and effectiveness
  • Owner of Non-Conformities and Error Management Systems. Collaborate with Headquarters for any system upgrade or changes
  • Responsible for non-conforming materials disposition and Material Review Board (MRB)/ Corrective Action Board (CAB) and drive robust corrective and preventive actions
  • Drive robust manufacturing system and process quality to meet internal and customer requirements and expectations
  • Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations
  • Support Customer Quality to investigate customer product complaints
  • Be responsible for manufacturing quality KPIs and reporting to senior management
  • Lead a team of engineers to drive NPI and First Article quality requirements and system
  • Provide leadership and consulting advice in quality matters
  • Plan and lead manufacturing process audit
  • Lead, train, develop, and coach Quality team members. Manage performance evaluation and strengthen the organization.

Qualification & Experiences:

  • Bachelor in Engineering (Mechanical, Electrical, Electronics, Chemical) or Material Science.
  • 8 years of experience in Quality Assurance function, at least 3 years as a quality manager/leader in the manufacturing environment.
  • Strong knowledge and practice in 8D, SPC, MSA, FMEA, QFD, 6-sigma methodology, PPAP, change management.
  • Experienced QMS (ISO9001, IATF16949) auditor will be added advantage
  • Good understanding of First Article Inspection requirements and expectations
  • Strong in statistical knowledge and 6-sigma methodology. Certified Black Belt or Green Belt preferred.
  • Strategic, creative and systemic thinking
  • Excellent leadership and effective communicator with all levels of associates and management.