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Purpose: Oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.
Key Area of Responsibilities:
- Responsible for manufacturing quality assurance including incoming quality, in-process quality, semi-finished product quality, and outgoing product quality.
- Lead a team of inspectors and supervisors to ensure incoming materials met internal and customer specifications and requirements.
- Drive incoming quality assurance process improvement in efficiency and effectiveness
- Owner of Non-Conformities and Error Management Systems. Collaborate with Headquarters for any system upgrade or changes
- Responsible for non-conforming materials disposition and Material Review Board (MRB)/ Corrective Action Board (CAB) and drive robust corrective and preventive actions
- Drive robust manufacturing system and process quality to meet internal and customer requirements and expectations
- Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations
- Support Customer Quality to investigate customer product complaints
- Be responsible for manufacturing quality KPIs and reporting to senior management
- Lead a team of engineers to drive NPI and First Article quality requirements and system
- Provide leadership and consulting advice in quality matters
- Plan and lead manufacturing process audit
- Lead, train, develop, and coach Quality team members. Manage performance evaluation and strengthen the organization.
Qualification & Experiences:
- Bachelor in Engineering (Mechanical, Electrical, Electronics, Chemical) or Material Science.
- 8 years of experience in Quality Assurance function, at least 3 years as a quality manager/leader in the manufacturing environment.
- Strong knowledge and practice in 8D, SPC, MSA, FMEA, QFD, 6-sigma methodology, PPAP, change management.
- Experienced QMS (ISO9001, IATF16949) auditor will be added advantage
- Good understanding of First Article Inspection requirements and expectations
- Strong in statistical knowledge and 6-sigma methodology. Certified Black Belt or Green Belt preferred.
- Strategic, creative and systemic thinking
- Excellent leadership and effective communicator with all levels of associates and management.
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