Strategic Account Executive
Salary undisclosed
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At Sendbird, our mission is to build connections in a digital world. We believe that digital doesn’t have to mean impersonal. That physical boundaries shouldn’t create relationship boundaries. We believe in authenticity over superficiality, and in conversations over text messages. Conversations over digital media bring incredible promise to bridge people together over physical, cultural, and even language divides. Unfortunately, people and businesses looking to connect digitally have to make a choice between the impersonal experience served by email and plain text messages over legacy SMS systems or trusting their identity and data to a handful of messenger monopolies. The result is the connections we make digitally have become increasingly transactional and superficial. We are here to change that.
We are looking for an experienced Strategic Account Executive who can support and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your own leads, transform the imagination of customers and developers, close and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful.
What You Will Do
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Sendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.
The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.
We are looking for an experienced Strategic Account Executive who can support and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your own leads, transform the imagination of customers and developers, close and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful.
What You Will Do
- Close and grow strategic accounts in a fast-paced and high-intensity environment.
- Maintain an extremely high level of customer-focused readiness and activities
- Be willing and able to help grow the company in a multifaceted environment
- Technology field sales experience facing developers and product managers subscribed $1M+ annual subscriptions
- Exceptional with verbal and written communication
- Deep understanding of SDK/API business and/or a quick learner in B2B technology product space
- Relentless work ethic and dedication towards customers
- A fast learner with a high level of energy, positivity, and a sense of humor
- English native who can cover accounts in Indonesia, India, Singapore, Vietnam, and Japan
- Strong alignment with company values
- Experience selling cloud-based and/or middle-ware solutions to developers and product managers
- Experience in vertical industries (on-demand, e-commerce, health care, banking, fintech, etc.)
- 15 days of paid time off plus 5 additional days (prorated to starting month), 10 paid Singapore holiday days, your birthday off, 2 floating rest and rejuvenation days, and congratulation/condolence leaves for life events
- 12-week paid parental leave for all parents
- Childcare leave and Sick leave
- Health Insurance coverage for employee and dependents. Pick your own provider!
- Competitive wages
- Silicon Valley's stock options
- Team Engagement and weekly lunch budgets
- Learn a Language benefit - we will provide a monthly reimbursement towards language lessons
- Be Your Best Self: an annual monetary offering (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services, and massages. We want you to thrive!
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Sendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.
The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.
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