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Role & Responsibilities:
- Lead a team of Clinic Executives to ensure efficient and proper operations at our GP clinic
- Ensure excellent service for our patients through leadership by example
- Regularly train and ensure service proficiency amongst the Clinic Executive team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
- Manage rosters for Clinic Executives and Doctors
- Ensure compliance with MOH and PHMC guidelines
- Oversee performance of clinic in consultation with senior management
- Perform and support in any other duties as assigned
Requirements:
- Minimum 2 years experience in operation of a GP clinic in leadership role
- Ability to lead a team of full time and part time clinic assistants
- Strong communication skills and positive attitude
- Willingness to travel between clinics
- Able to adapt quickly to dynamic and fluid situations and environment
- Familiarity with claims and/or usage of Plato CMS an advantage
Job Types: Full-time, Permanent
Pay: $3,500.00 - $4,500.00 per month
Benefits:
- Additional leave
- Employee discount
Schedule:
- Day shift
- Early shift
- Late shift
- Night shift
- Shift system
Supplemental Pay:
- Performance bonus
Experience:
- Clinical: 2 years (Preferred)
Work Location: In person
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