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Project Management Officer, PMO up to $5.7K (MNC/ BANK)

Salary undisclosed

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MNC/ BANK

The Opportunity

  • Adecco is partnering with a leading bank to look for a Project Management Officer
  • Preferably 2 to 3 years of project management and/ or demonstrated experience in AI field.
  • Office Location: CBD

The Job

  • To support and drive Bank's Generative AI initiatives in improving Contact Centre operations, employee journey and overall customer experience.
  • Ensure smooth delivery of Contact Centre system enhancements in Corporate Banking (such as CRM and telephony) and fixes through comprehensive testing.
  • Preparation of test cases based on user requirements, executing cases, and collaborate with developers to ensure all issues are resolved before release.
  • Strong ownership of assigned projects and ensure tasks are completed to meet project timeline.
  • After office hours and weekend/PH work are expected to support releases during off-peak hours.

The Talent

  • Preferably 2 to 3 years of project management and/ or demonstrated experience in AI field.
  • Diploma or Bachelor's Degree in Computer, IT, Engineering or Business equivalent.
  • Good understanding in Software Development Lifecycle (SDLC) and AI.
  • Proficient in productivity tools such as Microsoft 365, Jira, Confluence, Figma, etc
  • Experience in Agile Project Management and Customer Service is preferred.

Next Step

  • We could contact you in the soonest time if you directly send your resume to: [email protected]
  • Email Topic: Apply Project Management Officer, Gen AI
  • We regret to inform that only shortlisted candidates will be contacted

Kareen Frances Chua

EA Licence Number: 91C2918

Personnel Registration Number: R1438917