Project Management Officer, PMO up to $5.7K (MNC/ BANK)
Salary undisclosed
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MNC/ BANK
The Opportunity
EA Licence Number: 91C2918
Personnel Registration Number: R1438917
The Opportunity
- Adecco is partnering with a leading bank to look for a Project Management Officer
- Preferably 2 to 3 years of project management and/ or demonstrated experience in AI field.
- Office Location: CBD
- To support and drive Bank's Generative AI initiatives in improving Contact Centre operations, employee journey and overall customer experience.
- Ensure smooth delivery of Contact Centre system enhancements in Corporate Banking (such as CRM and telephony) and fixes through comprehensive testing.
- Preparation of test cases based on user requirements, executing cases, and collaborate with developers to ensure all issues are resolved before release.
- Strong ownership of assigned projects and ensure tasks are completed to meet project timeline.
- After office hours and weekend/PH work are expected to support releases during off-peak hours.
- Preferably 2 to 3 years of project management and/ or demonstrated experience in AI field.
- Diploma or Bachelor's Degree in Computer, IT, Engineering or Business equivalent.
- Good understanding in Software Development Lifecycle (SDLC) and AI.
- Proficient in productivity tools such as Microsoft 365, Jira, Confluence, Figma, etc
- Experience in Agile Project Management and Customer Service is preferred.
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- Email Topic: Apply Project Management Officer, Gen AI
- We regret to inform that only shortlisted candidates will be contacted
EA Licence Number: 91C2918
Personnel Registration Number: R1438917
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