Regional Online Distribution Manager - Asia
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Online Distribution Channel (OTAs) Optimization
- Regularly review of key channel extranets to ensure global distribution strategies are adhered to.
- Lead Monthly or Quarterly Business reviews with key partners for Asia region. Provide feedback to Regional Revenue Leadership & the Senior Manager, Global Online Distribution.
- Provide support in building regular reports on key OTA performance metrics to be shared with hotel key stakeholders
- Support RDMs/GODM on any OTA promotion setups or content amendments.
- Monitor, analyse and report on OTA marketing results.
- Actively drive parity performance for the Asia hotels.
System Administration
- Support the creation of and/or update of Standard Operating Procedure documentation.
- Assist in the preparation of training manuals, presentations for both internal and external use.
- Develop and maintain the quality and usability of Global Distribution Public Resources knowledge hub.
- Audit and investigate rate parity violations on Fornova and support global parity efforts.
- Train newly onboard property-level revenue staff to be in line with company standards and ensure rate and hotel information integrity is maintained in all channels.
Other responsibilities
- Adhoc system reporting and projects as required.
Requirements
- Min. 5 years experience in a hotel environment, ideally Distribution or Revenue Management or E-commerce, with experience in hospitality technology a bonus.
- Good understanding of or experience in the hotel distribution landscape and the associated technology (CM, PMS, CRS, parity tool etc) for multiple hotels is highly advantageous.
- Strong commercial and knowledge with a strategic mindset.
- Strong stakeholder management and communication skills.
- Excellent command of Microsoft Excel, Word, & Powerpoint.
- The ability to adapt in working environments that may involve multiple time zones, cultures and working styles.
- Ability to work under pressure with flexibility to adjust the approach according to scenarios.
- Experience with working in a multi–hotel or chain environment.
- Experience with using OTA Extranets and Fornova DI Parity Tool
- Experience leading trainings and/or writing Standard Operating Procedures.
- Experience in Partner Account Management.
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