Member Engagement Coordinator

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the Member Engagement Coordinator – Asia Pacific you will represent and promote AACSB, and supports initiatives focusing on business schools, businesses, and other key business education stakeholders with primary emphasis on the Asia Pacific region. The main focus will be on activities in South and Southeast Asia.

This role is best suited for candidates who have a robust background in member engagement or related fields, excellent communication skills, and a thorough understanding of the dynamics within the Asia Pacific business education landscape.

How you will Contribute:

• Collaborates closely with the Regional Head of South Asia and the Member Engagement Manager of Asia Pacific to bolster their activities across the regions
• Provides clerical support as needed, helping with various administrative tasks to support staff.
• Ensures that membership data in the CRM system is accurate and up to date.
• Provides support in preparation for presentations and marketing materials for AACSB International to be utilized during outreach activities and external events.
• Interacts with prospective and existing members using appropriate media for stakeholder needs, including direct conversation, video conferencing, phone calls, and social media.
• Engages in proactive outreach activities focused on member recruitment, researching, and targeting specific countries and/or regions to foster membership growth, outreach, and support.
• Performs duties in accordance with AACSB International’s Mission and Values.
• Performs other related duties as assigned.

• Fluency in the English language

• Three plus (3+) years of relevant experience in member services, recruitment, or a similar role

· Bachelor’s degree in a business-related field

• Proficiency in using CRM systems, Microsoft Office 365 (Excel, PowerPoint, SharePoint, Teams, and Word), and other related software

• Ability to quickly learn and adapt to new software applications and technologies to work efficiently

• Strong communication skills, including proficiency in direct conversation, video conferencing, phone, and social media platforms

• Ability to travel internationally up to five times a year

Preferred Qualifications:

• Five plus (5+) years of relevant experience within an international organization

• Fluency in additional languages of relevance to South Asia

Why join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drives that attract and keep them with AACSB.

AACSB offers a competitive benefits package.