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assistant restaurant manager
Salary undisclosed
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Main Responsibilities
- Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.
- Assist in achieving optimal business performance of the restaurant
- Assist in analysing and planning restaurant sales levels and profitability
- Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales
- Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take
- Assist in planning and coordinating menus
- Assist in managing filing system and read company emails
- Assist in handling disciplinary issues, conducting Annual review and confirmation of staff
- Provide effective leadership to the food and beverage team to ensure targets are met
- Constantly review, evaluate operations/procedures and suggest improvements to the management
- Coordinate the entire operation of the restaurant during scheduled shifts
- Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
- Ensure that all employees adhere to the company's uniform standards
- Provide professional customer service to guest during dining period
- Conduct orientation and training & coach new trainees
- Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control
- Collect e-feedback from customers using IPad
- Maintain high standards of quality control, hygiene, and health and safety
- Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
- Any other appropriate duties and responsibilities as assigned
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 18 October 2024
- Expected salary: $3,600 - $4,200 per month
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