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Executive Administrator

  • Full Time, onsite
  • HWA INTERNATIONAL SCHOOL PTE. LTD.
  • Downtown Core, Singapore
Salary undisclosed


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Roles & Responsibilities

  • Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensuring that the school provides all applicants with the relevant and accurate information
  • Gather data on all enquirers and input into the admissions database
  • Maintain contact with enquirers inviting them to relevant school events
  • Ensure all admissions paperwork, for example, registration forms, standard email, are up to date
  • Arrange meeting with the Admissions Manager or Director of Business Development for prospective parents-if required
  • Process allocation forms as quickly as possible – included inputting details onto the application database, creation of a prospective pupil file
  • Follow up with all the applications and ensuring full documentations are received and fees are paid
  • Request references from the pupil’s current school, if required
  • Keep prospective pupil files up-to-date
  • Arrange and leading on-site visits for prospective students/parents/agents
  • Meet with prospective parents/students/agents to articulate on the School’s admissions philosophy, capacity, admission priorities and admission timeline, mission statement etc
  • Ensure that all policies relating to admissions are clearly articulated and followed, working with the Admission Manager/Director of Business Development to update these, as required
  • Confirm student placements, referring relevant issues to the Admissions Manager
  • Liaise with the Finance Office on al matters pertaining to fee payments for newly enrolled families

Requirements:

  • 2-3 years of Admissions Officer experience is preferred, Alternatively significant experience in a Front of House / Customer Service position
  • Bachelor’s degree or diploma in a relevant field
  • Team player with positive, cheerful, helpful work attitude and initiative
  • Capable of independent and committed effort, with good organisation & interpersonal skills
  • Proficiency with Microsoft Office is a must
  • Possess good written and spoken communication skills

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Afternoon, Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,800 - $4,200 per month