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Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Purpose:
The Systems Application Support associate will assist the Operations group in overseeing systems and applications, resolving software and solutions issues, and ensuring the operations environment is functional and operational.
Essential Functions:
Qualifications
Required:
Minimum of an associate’s degree or technical certification
A high school diploma/equivalent and at least two years of related experience and/or training, or a mix of education and experience that is comparable, may substitute for a degree
Ability to learn Cardinal Platforms quickly
Preferred:
Bachelor’s Degree
Experience in Windows Server Administration
Experience in Linux Administration
Experience in PowerShell
Knowledge of command prompt tools (Ping, Telnet, NSLookup, Netstat, etc.)
Experience developing software with either C# and/or JAVA
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Purpose:
The Systems Application Support associate will assist the Operations group in overseeing systems and applications, resolving software and solutions issues, and ensuring the operations environment is functional and operational.
Essential Functions:
- Monitor & Respond to System Alerts
- Troubleshoot and resolve Support Tickets as prioritized by the Platform Captains
- Perform service restarts on servers
- Analyze system logs for troubleshooting and identifying system improvements
- Provide internal, cross-functional communication with Cardinal Customer Service(s) and production engineering to provide updates
- Escalate issues internally as needed
- Open & manage support tickets with third party vendors
- Assist in setting up deployment and automation
- Execute automated tests
- Other daily operations tasks as assigned
Qualifications
Required:
Minimum of an associate’s degree or technical certification
A high school diploma/equivalent and at least two years of related experience and/or training, or a mix of education and experience that is comparable, may substitute for a degree
- Ability to multi-task.
Ability to learn Cardinal Platforms quickly
Preferred:
Bachelor’s Degree
Experience in Windows Server Administration
Experience in Linux Administration
Experience in PowerShell
Knowledge of command prompt tools (Ping, Telnet, NSLookup, Netstat, etc.)
Experience developing software with either C# and/or JAVA
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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