Customer Service Officer (Bowling / Main Lobby) (East Region)
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Our esteemed client, an established recognized MNC, is searching for a Service Desk Officer/Customer Service Officer (Bowling / Main Lobby):
Job Responsibilities:
1. Customer Service Officer (Bowling)
- Handle daily operations and maintain facilities within the Bowling Centre.
- Manage the cashier counter during operation hours and reconcile daily payment balances.
- Provide excellent customer service to Club Members, guests, and the public.
- Ensure compliance with established game rules during bowling leagues and competitions.
- Update and maintain bowlers’ records and results, including handicaps, league results, and competition results.
- Assist the Supervisor in checking and maintaining stock, equipment, and stationery levels for daily operations.
- Manage enquiries, bookings, organization, and billing for corporate events, and submit monthly reports.
2. Customer Service Officer (Main Lobby)
- Handle telephone calls and answer enquiries about the Club’s facilities and functions.
- Manage Club programme applications, enquiries, and facilities bookings.
- Perform cashiering duties.
- Provide membership services, including the collection of sub-fees.
- Conduct administrative tasks, such as safe-keeping and recording of key issuance, and other tasks assigned by the Head of Department.
- Administer lost and found items.
- Record incoming cheques.
- Assist in tender briefings, collection, and recording of tender documents and deposits.
Requirements:
- Minimum GCE ‘N’ Level qualification
- Atleast 1 year of relevant experience preferred.
- Basic computer knowledge.
- Willingness to work on weekends and public holidays when required
Additional Information:
- Working Location: Changi (Pick-Up Provided at Tanah Merah MRT Station)
- Working Hour: 5 Days (Shift Rotations)
- Salary: Basic up to S$2,200 + Allowance
For interested parties, Kindly click on "APPLY NOW" or send in your resume in MS Word format to
*We regret that only shortlisted candidates will be notified*
TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)
Job Type: Full-time
Pay: $1,800.00 - $2,200.00 per month
Schedule:
- Holidays
- Shift system
- Weekend availability
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Work Location: In person