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Roles & Responsibilities
- Assist customers to file accident reports and explain the claim procedure.
- Assist customers to submit, follow up and liaise with insurance company regarding claims.
- Assist in managing the claims and repair process at the workshop.
- Assist to source or enquire spare parts quotation for repairs.
- Assist in coordination with owner and surveyor for surveys and finalize all repairs.
- Liaise with customer’s vehicle for repair & collection.
- Fleet control customer vehicles during their claim time.
- Provide attentive and personalized customer service to existing and new customer.
- All ad-hoc duties are assigned by the supervisor.
Requirements:
- Preferably at least 1 years of relevant work experience in automotive industry.
- Self-motivated, proactive, and able to work independently.
- Strong communication skills and experience in customer-facing roles are essential.
- Possess valid Class 3 driving license would be a plus.
- Working Location: Jurong, Pioneer Point or Bishan, Autocare
- 6 days’ work
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,100 - $2,800 per month
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