Application Support (For Global Markets FX E-trading System)
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Upskills provides expert financial software consulting to investment banks and leading financial institutions in Asia Pacific, Middle East and Europe. With a strong, Front to Back expertise in the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart and efficient solutions.
We are seeking a highly motivated L3 Application Support for our Global Markets FX E-trading systems with key responsibilities as below:
We are seeking a highly motivated L3 Application Support for our Global Markets FX E-trading systems with key responsibilities as below:
- Hands-on L3 support for a time critical trading system.
- Monitor trading applications and respond promptly to issues and incidents.
- Provide real-time support for all trading applications including pre-trade, execution, and post-trade systems.
- Investigate and resolve technical problems related to application performance, connectivity, and data accuracy
- Investigate Production and test environments issues.
- Manage the deployment and configuration of trading system applications across various environments (e.g., test, staging, production)
- Support DR tests, manage audit requests, manage security checks and documentations and other tasks related to the safe running of the application.
- Work with developers to understand how the system works.
- Write support documentation.
- Master or Bachelor's Degree in Information Technology, Computer Network, Data Communications, or relevant discipline
- At least 5 years of experience as Application Support
- Knowledge of UNIX environment, including performing various tasks from the UNIX terminal
- Strong analytical and problem-solving skills
- In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration.
- Strong programming skill with Java is a plus
- Have experience with Linux and Oracle Database
- Have experience about Cloud is a big plus.
- Keen interest in financial markets. Working knowledge of financial products a plus
- Fluent English and good communication skills
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