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Game Operations Specialist

Salary undisclosed

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Firerock Holdings is a Hong Kong listed public gaming company and a leading social casual game provider in the SEA region such as Thailand, and Indonesia. With the promising growth potential in the SEA region, our Singapore technology team was set up at the end of 2021 and we’re currently hiring talented and motivated individuals to join us to build new game titles and support millions of players across the region and beyond. With the user base potential, we also have ambitious plans for blockchain and NFT applications on the platform. If you’re looking for an opportunity to build up a technology stack and make an impact on your engineering experience on a daily basis, this is the one.

Responsibilities

1. Capable of exploring game features and creatively designing community activities and topics to cultivate a unique community culture.

2. Skilled in identifying user needs, guiding users in creating UGC and discovering, engaging, and managing KOLs (Key Opinion Leaders).

3. Organize and analyze community data, collect player feedback; appropriately address and follow up on community hotspots to provide developers with user opinions.

4. Monitor public opinion across all platforms; respond effectively to various unexpected situations and ensure positive community reputation

Qualifications

· Bachelor's degree or above; over 2 years of experience in game operation, especially user/community experience.

· Exhibit a profound comprehension in mobile RPGs such as AFK Arena, Raid Shadow Legends, Epic 7, and Honkai Star Rail.

· Strong game data analysis ability, deep understanding of player behaviours on different social media channels

· Possesses a keen sensitivity to identifying and refining high-quality content; excels at capturing innovative and trending topics on different platforms.