ITE fresh graduate - Desktop Engineer
Salary undisclosed
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- Provide 2nd level help desk and onsite support to users and VIPs for desktops,notebooks,mobile devices,peripherals,videoconferencing and audio-conferencing equipment.
- Ensure timely updation of software patches and maintain devices at optimal performance.
- Deliver IMAC (Install, move, Add,change) and deskside Break Fix Support for end user devices and peripherals, adhering to SLAs by location.
- Oversee Installations,deinstallations, cascades,moves, additions,refrubishment and operational changes for all inscope equipment, software and related services at designated customer sites.
- Coordinate, plan, and schedule IMACs in support of office changes, staff onboarding/offboarding, collaborating with all affected IT functions and or 3rd party vendors to minimalize operational interruptions or disturbances.
- Handle Video conferences and assist with meeting room A/V setups.
- Participate in IT related projects, activities and events as required.
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