Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Coordinator

Salary undisclosed

Apply on

Linkedn
Original
Simplified
About Us

Dyson is a global technology company on a mission to improve peoples’ lives; whether that be by engineering high performance technology to keep their floors and air clean – to patented beauty innovation to style their hair.

At Dyson, our owners are at the core of everything we do, and our Customer Service team exemplifies this commitment.

About The Role

Reporting to the Customer Service Manager, this role is critical in supporting the back-end operations of the Customer Service team in Singapore.

Main Responsibilities
  • Support Customer Service teams and coordinate with various parties in checking customer query statuses, investigate and provide solutions to enable the CS team to deliver a high-quality customer experience, particularly from the service/repair perspective.
  • Handle invoice processing to vendors/suppliers, as well as the processing of customer returns and refunds.
  • Collaborate closely with Engineers to ensure seamless coordination and resolution of customer issues.
  • Maintain accurate management of parts usage and inventory as required, providing real-time feedback on any service delays.
  • Prepare and submit daily/weekly reports detailing products and customers serviced
  • Handle ad-hoc queries as required


About You

Skills/Experience
  • 2+ years of experience in a Customer Service administrative role, preferably within a B2C retail environment.
  • Intermediate level proficiency in SAP Hana (ideally 105 ERP system), Microsoft Office, Ariba. Also good to have MS Excel, Access, and data management experience.


Competencies
  • Ability to work with speed and coordinate with multiple stakeholders to achieve quick resolutions for customers
  • Independent, able to run CS Operations on your own, but able to work well with wider teams as well
  • High attention to detail
  • Positive approach, keen to learn and drive process improvement
  • High energy, flexible mindset, able to thrive in a fast-paced and changing environment
  • High level of customer service orientation, demonstrating a genuine desire to help or serve others and consistently exceeding their needs and expectations.


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Similar Jobs