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Position: Estate Officer
Department: General Services & Operation
Job Description
Estate Officer plays a crucial role in providing support, planning, coordinating and management of Environment, Transport, Telecommunication, Audio-Video and Event functions, ensuring relevant stakeholders receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities
Competency
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
Department: General Services & Operation
Job Description
Estate Officer plays a crucial role in providing support, planning, coordinating and management of Environment, Transport, Telecommunication, Audio-Video and Event functions, ensuring relevant stakeholders receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities
- Coordinate and manage Transport HA roster, preventive maintenance, and inspection.
- Manage event planning and execution such as setup, teardown, troubleshooting and ensure smooth operation during event.
- Coordinate with external vendors and service partners such as building consultants, contractors, housekeeping and environment services partners.
- Resolve technical issues or work with vendors to resolve interruptions to telecommunication matters.
- Ensure that testing and commissioning of the AV system, Environment, Telecommunication system and transport vehicles are properly carried out by vendors/ suppliers and tracking logs maintained for reporting purposes.
- Implement change initiatives and futureproof solutions for Environment, Transport, AV system and Telecommunication system. Liaison person to work with external consultants for these solutions.
- Execute audit programs for Environment and Transport Services.
- Participate in site walks and follow-through with findings.
- Liaise with internal departments to address equipment and service needs.
- Manage and maintain relevant documentation and records.
- Attend departmental staff meetings and record minutes.
- Covering for Executive.
- To perform any other duties as and when assigned.
Competency
- Service-oriented, confident and have a passion for helping others.
- Strong analytical skills requisite for problem solving.
- Good time management skills and the ability to establish reasonable and attainable deadlines for resolution.
- Good communication and interpersonal skills
- Comfortable to work in a ward and clinic setting.
- Diploma holder in Engineering or IT-related field.
- Proficient in Microsoft Office applications, computer systems/software used in multimedia production.
- Good knowledge and experienced in managing audio visual equipment, PABX system, Videoconferencing System, Events and Telecommunication projects.
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
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