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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Client Services Executive

Salary undisclosed

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About CARMA

CARMA believes the relationship an organization has with its audiences is its single biggest asset. That’s why we help organizations monitor and evaluate the impact of what they do and say, and consult with them to identify opportunities to maximize outcomes. We provide the tools and expertise that enable PR and communications professionals to meaningfully demonstrate the effect and value of audience engagement across all types of media, anywhere in the world, and in any sector.

Our emphasis is on delivering exceptional client service experiences combining the latest technology with unrivalled human insight from a global team of experts who provide valuable, relevant, and actionable insights.

We are seeking an ambitious Client Services Executive to join our incredible team.

Responsibilities

Key responsibilities of the role include:

Client Servicing

Build and strengthen client relationships to achieve long-term partnerships

Achieve individual upsell and cross-sell targets as well as team client retention target

Support the Client Services team in negotiating and closing renewal business enabling you to meet or exceed your quota

Execute onboarding and training for new clients

Handle inquires and requests from client and address their needs

Work closely with Client Services team to proactively identify any problems that may impact the client and work with different internal departments to resolve or prevent such issues

Liase with different departments within the company to ensure all client deliverables are met

Conduct consistent reviews to track account health, while discovering new areas of improvement

Business Development

Maintain accurate client records, keeping track of any contract updates and renewals on CRM platform

Identify upsell, cross-sell and renewal opportunities and communicate with sales teams regularly

Work with sales, marketing and other internal teams to develop strategic plans and ensure KPIs are being met

Product Knowledge

Fully understand the company’s full suite of products and services

Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Understand the Global operational structure and implement processes in line with it

The Successful Applicant

Minimum 1 year of relevant Client Services, Account Management, or Business Development, preferably in the media, consultancy, tech, PR & communications, or market research industry

Strong written and verbal communication skills. Applicants must possess fluency in written and spoken English. Fluency in any other local language would be an added advantage

Ability to multitask and juggle several responsibilities simultaneously

Dealt with complex or escalated client situations and able to resolve and manage these situations successfully

Proven track record of meeting or exceeding KPIs and building strong client relationships

Excellent organizational skills and attention to detail

Solution-oriented and able to think outside the box to solve client problems

Reliable and self-motivated

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