Operations & Sales Head – Environmental Consulting

Full Time, onsite
Zero Waste City
Singapore, Singapore

Salary undisclosed

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Our young, dynamic and growing organisation needs your talent! We are looking for a strategic thinker with strong background in operations management, project management and growth leadership. We seek someone motivated, attentive to details, willing to develop technical expertise in waste management and packaging sustainability, and not afraid to go dumpster diving with us! At Zero Waste City, you will get an opportunity to apply your knowledge of solid waste treatment and circular economy while helping companies to achieve their Zero Waste targets and comply with local regulations.

Zero Waste City (ZWC)

Why Zero Waste: because for every 1 tonne of material wasted, there was about 71 tonnes of industrial waste generated before the material reached its final destination. Therefore, looking at waste is greatly impactful for environmental preservation as well as for commercial cost savings. These two happen to be symbiotic in nature. We at ZWC believe that better management of waste is the key to strengthen local communities, build a healthier environment and unlock the true potential of a business’ supply chain.

Who are we: We are a boutique engineering firm offering advisory services towards Zero Waste across APAC. We focus on material resource use optimisation, including sustainable packaging, for commercial and industrial facilities.

Our Services include waste audit, training, regulatory compliance, and guidance towards international zero waste certification.

Our Vision: to drive and support all major corporations operating within South East Asia towards committing to a Zero Waste target by 2050.

Our Values:

Quality: At all times, we must ensure the best quality of our advice
Transparency: All statements made must be verifiable
Integrity: We must always be honest about what we know and what we don’t know
Respect: Treat everyone within and outside of the business with respect

Main Tasks

Reporting to the CEO, responsible for overseeing day-to-day operations in the organisation (e.g. leading team meetings, one-on-one, project status review, etc.)
Responsible for the overall success of all aspects of projects. This includes but not limited to the proposal stage, business development, stakeholder engagement, project management (i.e., timeline, scope, resource allocation, financial performance, and risk), and effective closeout, in line with Zero Waste City processes.
Lead, manage, and inspire a small diverse team and transform them into high performing consultants, by mentoring and performance management.
Foster a culture of knowledge sharing and collaboration within the team.
Collaborate with the team to ensure the timely and effective resolution of issues related to all aspects of the organisation.
Develop and maintain positive relationships with the stakeholders (clients, government, NGOs, etc.), and ensuring all expectations are met or exceeded.
Be an active leader in developing new business / services with new and existing clients.
Attend and conduct trainings for internal and external stakeholders. You will also develop and deliver reports, presentations and other communication materials on operational performance and progress towards goals.
Monitor and analyse business operational data, including but not limited to financial performance, people management, quality, and efficiency, to identify trends and opportunities for improvement.
Develop and implement operational strategies and leverage technical expertise to drive business growth and innovation, while increasing revenue and reducing cost.
Maintain a deep understanding of the competitive landscape and industry trends to make strategic decisions and recommend changes to business operations (i.e. processes, procedures, and systems)
Facilitating operational communications and meetings both within the internal project delivery team and with the key personnel from the client’s team
Contributing to the preparation of waste audit reports including cost-benefit-environmental analysis and detailed waste diversion opportunity assessments

Education and Career Requisites

Completed a BS/MS in an Applied Sciences based degree with an aptitude for business consulting.
5 – 10+ years of work experience in a consulting environment (operations management and sales leadership experience a plus)
Demonstrated success in a senior leadership position, ideally within a startup and can be a strategic adviser and thought partner to the CEO.
Proven track record of delivering business targets, innovate and develop new products and services to grow the business, with strong commercial acumen and knowledge of sales and financial management.
A strong people leader able to attract, develop and retain high performing team. With prior experience in project management and supervising consulting engagement teams.
Demonstrated ability to develop and maintain long term relationships with internal and external stakeholders and grow sales in environmental and sustainability-related services.
Demonstrated ability to prioritise and manage multiple tasks and deadlines in a dynamic and fast-paced environment and has high level of independence.
Interested in a career towards combining technical skills and people management.
Proficient in English (verbal and written)
Proficient in using Gmail, MS Suite (Word, PowerPoint, Excel)

Soft Skills