Banking Contact Center Officer | Training provided! | Up $3,800 + Allowance
$ 3,800 - $ 3,800 / Per Mon
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*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*5 days' work week,
Rotating shift, 1 weekday & 1 weekend off
Location: Changi OR Jurong East
Contract: 12 Months / 6 months
Shift hours until midnight (8 working hours)
Job Description:
Provide personalized service over the telephone to customers regarding banking products, accounts, and service inquiries in an effective and efficient manner.
Understand customers’ needs and offer appropriate solutions and attention.
Identify cross-sell opportunities during customer interactions.
Consistently deliver high-quality service to achieve total customer satisfaction.
Solicit customer feedback and identify problem trends to recommend improvement actions.
Requirements:
Call center experience is advantageous.
Excellent interpersonal skills and a positive attitude.
Proficiency in MS Office.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
*Promising Career Progression
*Training provided and continuous support from superior
*5 days' work week,
Rotating shift, 1 weekday & 1 weekend off
Location: Changi OR Jurong East
Contract: 12 Months / 6 months
Shift hours until midnight (8 working hours)
Job Description:
Provide personalized service over the telephone to customers regarding banking products, accounts, and service inquiries in an effective and efficient manner.
Understand customers’ needs and offer appropriate solutions and attention.
Identify cross-sell opportunities during customer interactions.
Consistently deliver high-quality service to achieve total customer satisfaction.
Solicit customer feedback and identify problem trends to recommend improvement actions.
Requirements:
Call center experience is advantageous.
Excellent interpersonal skills and a positive attitude.
Proficiency in MS Office.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
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